Terms of Service
Last updated: January 14, 2026
Agreement to Terms
By accessing and using Lumen Solar Concierge's website and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our service.
Service Description
Lumen Solar Concierge provides informational solar energy savings reports based on the information you provide. Our service includes:
- Personalized solar savings estimates
- Analysis based on your address and utility rates
- SMS delivery of your solar report
- Optional consultation with licensed installers
Estimates and Disclaimers
All savings estimates provided are for informational purposes only and are not guarantees. Actual savings may vary based on numerous factors including:
- Roof condition and orientation
- Local weather patterns
- Changes in utility rates
- System maintenance and performance
- Available incentives and rebates
For exact quotes and guarantees, you must consult with a licensed solar installer.
SMS Communications
By providing your phone number and submitting the form, you consent to receive SMS messages from Lumen Solar Concierge. You understand and agree that:
- Message and data rates may apply
- You can opt out at any time by replying STOP
- Your consent is not required as a condition of purchase
- We may send you your solar report and related information
User Responsibilities
You agree to:
- Provide accurate and complete information
- Use the service only for lawful purposes
- Not misuse or attempt to disrupt our services
- Maintain the security of your personal information
Intellectual Property
The service and its original content, features, and functionality are owned by Naya Labs, Inc. and are protected by international copyright, trademark, and other intellectual property laws.
Limitation of Liability
Lumen Solar Concierge and Naya Labs, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.
Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes by updating the "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the new terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
Contact Us
If you have questions about these Terms of Service, please contact us at:
Lumen Solar Concierge
Email: support@lumensolar.energy