Frequently asked questions

Totally free. Lumen's solar report, research, and recommendations cost you nothing. You'll never be charged for anything.

Yes — but not to sell you anything. After you request your report, Lumen reaches out personally to confirm your details, walk you through your results, and answer any questions you might have. Think of it as a welcome call from your concierge, not a sales pitch. Beyond that, your contact information is never sold or shared with any other company.

Those sites sell your info the second you hit submit — sometimes to half a dozen companies at once. Lumen does the opposite. It keeps your info private, does all the research for you, and only introduces you to one recommended installer when you decide you're ready.

Installers in Lumen's network pay a fee when a homeowner chooses to move forward. This never affects what you pay for solar — and it's what keeps Lumen completely free for you.

Lumen uses real satellite imagery, local utility rates, and current incentive programs to build your estimate. It's a strong starting point — your installer will refine it with a detailed site visit.

No rush. Your report is yours to keep. Lumen doesn't pressure, follow up aggressively, or expire your information. Whenever you're ready, Lumen's here.

Lumen is currently helping homeowners in Illinois, with more states coming soon.